Shipping Policy
Order Processing
All orders are processed and dispatched within 1-2 business days of purchase. You'll receive a confirmation email with tracking information once your order has shipped.
Delivery Times
Once dispatched, orders typically arrive within 7-12 business days internationally. Delivery times may vary depending on your location, customs processing, and local courier delays, and are not guaranteed.
Order Tracking
A tracking number will be sent to the email address provided at checkout. Please allow 24-48 hours for tracking information to update once your order has shipped.
Shipping Delays
While we make every effort to ensure timely delivery, factors outside our control — including customs clearance, weather, and courier delays — may occasionally affect delivery times. We appreciate your patience in these situations.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us as soon as possible before your order is dispatched.
Questions
If you have any questions about your order or shipping, contact us at tooheyds1@gmail.com or through our Contact page.