How loud is the alarm?
Orvao's siren reaches 130 decibels (dB) — loud enough to draw attention in public and disorient in the moment you need it. It's a deterrent and an attention-getter, not a replacement for calling 911 in a real emergency.

How do I activate it?
Just pull the pin. One pull triggers the siren and LED (light-emitting diode) light immediately — no app, no setup, nothing to remember.

Does it need batteries?
No. Orvao has a built-in rechargeable battery that charges over USB-C, so there's nothing to buy or replace.

How long does the battery last, and how do I charge it?
We recommend fully charging Orvao before first use. From there, keep an eye on the LED light and top it up with any USB-C cable whenever it's running low.

Does it have a light as well as an alarm?
Yes — Orvao includes a built-in LED light alongside the 130dB siren.

How do I carry it?
Orvao is small and lightweight, designed to attach easily to a keyring, bag, or lanyard so it's always within reach.

Is it legal to carry?
In most places, personal safety alarms like Orvao are legal to carry since they're a non-weapon deterrent device. Local laws can vary, so if you're unsure, it's worth checking your local regulations.

How long does shipping take?
Orders are processed within 1-2 business days, with delivery typically taking 7-12 business days internationally.

How do I track my order?
You'll receive a tracking number by email once your order ships. Visit our Track Order page for details.

What's your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. If your item arrives damaged or defective, contact us within 7 days with a photo and we'll arrange a replacement or refund at no cost to you. See our full Return Policy for details.

How do I start a return?
Email us at the address on our Contact page with your order number and reason for return.

Can I change or cancel my order?
Contact us as soon as possible — we can usually accommodate changes before an order ships, but can't guarantee changes once processing has begun.

What payment methods do you accept?
We accept all major credit cards along with other secure checkout options available at checkout.